Last updated Jun 6, 2023
You’re here because you care about your privacy, especially when it comes to sharing your most vulnerable thoughts with a computer program. As the creators and regular users of Rosebud ourselves, privacy is of the utmost importance to us.
Just Imagine Inc (”Rosebud”, “we,” “us,” or “our”) provides a web-based application to enhance self-reflection and personal growth by applying modern AI technology to the process.
🙏 Our commitment
Our commitment to your privacy is not just an obligation, but a vital part of our mission to provide a secure and private journaling experience.
When you entrust us with sensitive and personal information, we believe it is our most important responsibility to keep it as safe, secure, and private as we can, while still delivering you effective features and services in our products.
We believe transparency is one of the most important values in building healthy relationships, and that extends to our relationship with our customers. We will do our best to provide clear and open communication about our data practices, giving you the power to make informed decisions about your data and its use within Rosebud.
See: Vision & Values
🧐 Why we store data
After thorough consideration of the factors, we concluded that storing data in the cloud is the only way that we can provide an experience that emphasizes user convenience, safety, and reliability.
- Cross-Device Accessibility: By storing data on our secure servers, we enable you to access your journal entries across multiple devices. This means you can start an entry on your smartphone and finish it on your laptop, providing a seamless user experience.
- Data Protection: User-based encryption, while secure, carries a risk of data loss if the encryption key is forgotten or lost. By storing data on our servers, we're able to ensure that even if you lose access to a device or forget a key, your journal entries will not be permanently lost.
- Reliability: Browser-based storage services like IndexedDB can sometimes be unreliable, leading to potential data loss. We use Firestore, a trusted and reliable data storage provider, to ensure your data is safely stored and consistently accessible.
Building an innovative product like Rosebud is difficult, and we appreciate your trust in us as we do our best to pioneer never-before seen experiences. Your participation makes this possible and we greatly appreciate it.
1. Information We Collect
In order to provide our services, we may collect the following types of information:
- User-Provided Information: You provide us with personally identifiable information, such as your email address, when you register for an account or in your use of our services.
- Automatically Collected Information: We automatically collect certain information about the device you use to access our services, including information about the device, IP address, and browser type. We also collect information about your interactions with our services, such as pages viewed and links clicked.
2. Use of Information
We use the information we collect for several purposes aimed at providing and improving our services. Here's a more detailed breakdown:
- Providing Our Services: The information we collect is integral to providing our services. This includes using your account information to allow you access to Rosebud, using your preferences to customize your experience, and using your journal entries to display them back to you on demand.
- Maintaining Our Services: We use the information to ensure our services run smoothly. This includes using technical information about your devices and your interactions with our services to resolve issues, ensure compatibility, and keep our services up and running.
- Improving Our Services: We use aggregated and anonymized data to identify trends, track user behavior, and understand how our users interact with Rosebud. This allows us to identify areas for improvement, develop new features, and optimize the user experience.
- Developing New Services: Information collected can inspire new ideas and help us innovate. It gives us insights into what users value and what new services we might develop to meet user needs and expectations.
- Protecting Rosebud and Our Users: Some information is used in the interest of security to protect our app and our users. For instance, we might use information to verify accounts, prevent fraudulent activity, enforce our terms and conditions, and to comply with legal requirements.
- Offering Tailored Content: We may use your data to personalize your experience on Rosebud. This can range from remembering your settings and preferences, suggesting relevant features, or showing you content that aligns with your interests.
3. Third-Party Services
We use various third-party services to help us provide, improve, protect, and promote our services:
- Google Firestore: We use Firestore as our data storage provider, a widely trusted data storage provider operated by Google. Your data is encrypted in transit and at rest. Learn more about Privacy and Security in Firebase.
- Mixpanel, LogRocket, and Sentry: These tools are used for analytics and user behavior monitoring to help us understand how our users use our app, to improve our services, and to fix bugs. All sensitive data, such as journal entries, are never sent to these services.
- OpenAI: We use OpenAI for advanced computational tasks, including but not limited to, artificial intelligence operations and language processing. All sensitive data, such as journal entries, are anonymized before being processed through OpenAI's services. Learn more about OpenAI's usage policies.
Please note that these third-party service providers have their own privacy policies addressing how they use such information.
4. Non-Disclosure of Sensitive Journal Data
Rosebud stands firmly in its commitment to safeguard your sensitive journal data. It is against our values and company ethos to share, sell, or distribute your sensitive data to any third parties. We will never do this unless absolutely required by law.
Ensuring the security of your data is our utmost priority, and we employ a variety of measures to safeguard your information:
- Data Encryption: All data transmitted between you and our services is secured using strong encryption protocols. This includes the use of Secure Socket Layer (SSL) technology, which ensures that your data remains private and integral. Additionally, we use Google's Firebase Firestore for data storage. Firestore automatically encrypts all data in transit and at rest, providing an added layer of security for your data.
- Access Control: We implement robust access control measures at the managerial level. Only a very limited number of our staff with specific authorization can request access to sensitive user data solely for the purpose of resolving technical issues. Access is protected by a coordinated authentication system with 2FA and full audit logging.
- Training: Our team is trained and updated on the latest security practices and data protection measures. This ensures that everyone who works on Rosebud understands the importance of data security and knows how to handle user information responsibly.
- Third-Party Audits: We work with independent third-party experts to audit our security infrastructure and practices. This helps us identify and fix potential vulnerabilities, ensuring we maintain industry best practices.
7. Contact Us